Do you charge hourly?
Yes we do. Our quotes are based on how much it will take us to build based on the requirements you have provided.
Do I have to update my own website?
No, you can hire us on monthly basis to update it for you. However, website we create are fully configured for anyone to update.
Is there any hidden fees?
No, there is no hidden fees when we quote you for your website. However, you may provide additional requirement later on, and that may change the price.
Are there additional costs?
There is no additional costs when the quote is issues, only if the client provides additional requirements after quote had been sent and approved.
Yes, we thrive on our excellent support record.
How to set up the theme?
We will set it up for you.
What about Refunds?
We provide a 30 day guarantee.
Can I change hosts or cancel at any time?
You can, but you will be responsible for transferring all the information from our servers to your new web host.
Do you charge tax?
Yes we charge regular HST which is at 13%
Do I need to find my own hosting?
You are welcome to and we can install your new website on the host of your choice. If you opt-out we do provide web hosting as well.
Will you price-match any competitors?
We will price match any reputable website designer within a 50KM range.
Are there deposits?
Yes, we take 50% deposit prior to commencing any sort of web related work.
Is there a discount for multi-sites?
Yes, we do provide discounts if you are planning to build multiple website with us.
Do you support other content management software?
Not at this time, we specialize in WordPress custom website design.
How long are quotes valid?
Quotes are valid for 14 days.
Can we meeet and negotiate provided quote?
Unfortunately, our quotes is what we can offer at this time and there is no “wiggle” room. We provide fair, and competitive pricing.
Is Web Hosting and Domain Name price extra?
Hosting is free for the first year, there is a nominal annual fee for hosting. You are fully responsible for your domain name.
Anything else I should know?
Feel free to contact us if you have additional questions.